Terms & Conditions

Welcome to UA International LLC. These Terms and Conditions ("Terms") govern your use of our healthcare services, website, and any related services we provide. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

By registering for our services, scheduling appointments, using our website, or otherwise engaging with UA International LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and UA International LLC.

2. Healthcare Services

Scope of Services

UA International LLC provides healthcare services including, but not limited to, primary care, specialist consultations, diagnostic services, clinical care programs, wellness programs, and international care coordination. The specific services available to you may vary based on your location, insurance coverage, and medical needs.

Medical Advice Disclaimer

The information provided through our website and communications is for general informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of information you have read on our website.

Patient Responsibilities

As a patient, you are responsible for:

• Providing accurate and complete medical history and information
• Following treatment plans and medical advice provided by our healthcare professionals
• Attending scheduled appointments or providing timely notice of cancellations
• Paying for services rendered in accordance with your insurance coverage and our billing policies
• Treating our staff and facilities with respect and courtesy

3. Appointments and Cancellations

Appointments must be scheduled in advance through our scheduling system, by phone, or via email. We require at least 24 hours' notice for appointment cancellations or rescheduling. Failure to provide adequate notice or repeated missed appointments may result in cancellation fees or restrictions on future scheduling.

4. SMS Terms & Conditions

5. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. Our collection, use, and disclosure of your information is governed by our Privacy Policy and applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA). Please review our Privacy Policy for more details.

6. Payment and Insurance

Payment for services is due at the time of service unless other arrangements have been made. We accept various forms of payment including cash, credit cards, and insurance. You are responsible for understanding your insurance coverage and any out-of-pocket costs. We will assist with insurance claims, but you remain ultimately responsible for all charges incurred.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of UA International LLC or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. User Conduct

You agree to use our services and website in a lawful and respectful manner. You may not:

• Use our services for any unlawful or fraudulent purpose
• Harass, threaten, or harm our staff, providers, or other patients
• Interfere with or disrupt our services or website
• Attempt to gain unauthorized access to our systems or networks
• Transmit viruses, malware, or other harmful code
• Misrepresent your identity or affiliation

9. Limitation of Liability

To the fullest extent permitted by law, UA International LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or website. Our total liability to you for any claims arising from these Terms or our services shall not exceed the amount you paid to us for services in the 12 months preceding the claim.

10. Disclaimer of Warranties

Our services and website are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by UA International LLC. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of third-party services is at your own risk.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the revised Terms.

13. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without notice, for conduct that we believe violates these Terms, is harmful to other users or our business, or for any other reason in our sole discretion.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Brooklyn, New York, in accordance with the rules of the American Arbitration Association.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and UA International LLC regarding your use of our services and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us: