Privacy Policy

UA International LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any capacity.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our healthcare services
• Schedule appointments or consultations
• Fill out forms on our website or in our facilities
• Contact us via email, phone, or other communication methods
• Participate in surveys, promotions, or other activities

This information may include:

• Name, email address, phone number, and mailing address
• Date of birth, gender, and demographic information
• Health information, medical history, and treatment records
• Insurance information and billing details
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our site
• Cookie and tracking technology data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our healthcare services
• To communicate with you about appointments, treatments, and services
• To process insurance claims and billing
• To comply with legal and regulatory requirements, including HIPAA
• To respond to your inquiries and provide customer support
• To send you administrative information, updates, and service announcements
• To personalize your experience and improve our website and services
• To detect, prevent, and address fraud or security issues

3. SMS & Text Message Communications

Mobile Number Use and Protection

We will not sell, rent, or share your mobile phone number with third parties for their marketing purposes without your explicit consent. Your mobile number is used solely for the purposes outlined in this Privacy Policy and in accordance with applicable laws and regulations.

4. How We Share Your Information

We may share your information in the following circumstances:

• Healthcare Providers: With physicians, specialists, labs, and other healthcare professionals involved in your care
• Business Partners: With third-party service providers who assist us in operating our business (e.g., billing, IT support, scheduling platforms)
• Legal Compliance: When required by law, regulation, legal process, or governmental request
• Protection of Rights: To protect our rights, property, safety, or the rights and safety of others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws, including HIPAA.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Restriction: Request restriction of processing of your information
• Data Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to certain types of processing of your information
• Withdraw Consent: Withdraw consent for processing where we rely on consent as a legal basis

To exercise any of these rights, please contact us at uri@ua-international.com.

7. HIPAA Compliance

As a healthcare provider, UA International LLC is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and protecting the privacy and security of your protected health information (PHI). For more information about your HIPAA rights, please request a copy of our Notice of Privacy Practices.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain website features.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: